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Camera error DSLR-A290

Sujet créé le Feb 12, 2012 9:22 PM , dernière réponse le Feb 16, 2012 10:18 AM

dans Cameras and Photo Frames > Alpha & NEX
clairetatton
2 billets depuis
Feb 12, 2012

Can anyone help. My camera is just over twelve months old. It has started coming up "camera error" ..black screen and no picture. Not all the time but starting to happen more frequently. Also, although I centre the object in my picture when taking it, they seem to be to the left of the screen!!! Please..any ideas?


  • blaireau_photo
    blaireau_photo
    1,269 billets depuis
    Jun 15, 2011
    Rédigée le Feb 13, 2012 10:42 AM

    Hello Claire - Welcome to the Sony Forums

     

    Have you tried doing a full reset of the camera to see if this fixes the problem? The full instructions can be found on page 119 of the manual and if you do not have it to hand, you can download a PDF version from here:

     

    http://pdf.crse.com/manuals/4191047121.pdf

     

    If this doesn't help, please reply and I will provide details for getting in touch with Sony Customer Services who will be able to advise you if a repair is needed.

     

    Thanks,

     

    Simon


  • gimp69
    gimp69
    80 billets depuis
    May 16, 2011
    Rédigée le Feb 16, 2012 10:18 AM

    The clue is the "left of screen" bit.  Image Stabilisation has failed, you need to send it in for a fix.


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