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RDR-HXD890 - Stuck in Standby, wont turn on

Sujet créé le Apr 21, 2012 2:09 PM , dernière réponse le May 4, 2012 3:34 PM

dans TV & Home Cinema > DVD, Blu-Ray & HDD Recorders
Designer_avatar
6 billets depuis
Apr 21, 2012

Hi, I hope someone can help. I live in London and since the digital change over, the DVD recorder is stuck in standby and wont turn on. I have removed the power lead and restarted the machine, but I still cant get it to start. The clock on the front panel is on & dimmed and there is noise coming form the hard drive, it even seems to reset itself if I hold the start button down for more than five seconds. Please help!


Tags: standby, in, stuck
  • rooobb
    rooobb
    443 billets depuis
    Oct 12, 2010
    Rédigée le Apr 21, 2012 8:12 PM

    pushing the start button alone doesn't reset it, try pushing together power-on and stop button.


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  • Designer_avatar
    6 billets depuis
    Apr 21, 2012
    Rédigée le Apr 22, 2012 2:21 PM

    According to the manual, you can not reset the recorder by pressing the Power and Stop buttons simultaneously unless the power is on. The peoblem I have is I can't turn the power on, so therefore can not reset the recorder. Is there a way to reset it with the power off ?


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  • rooobb
    rooobb
    443 billets depuis
    Oct 12, 2010
    Rédigée le Apr 25, 2012 10:22 AM

    You are right that the machine should be on to be reset, it was just a try ... I'm afraid you may have some hw problem.


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  • Designer_avatar
    6 billets depuis
    Apr 21, 2012
    Rédigée le Apr 25, 2012 12:25 PM

    Thanks rooobb for your reply, it is very much appreciated. I think from what you have said I need to get the recorder to an approved repairer. Do you think this is the only option left to me?


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  • rooobb
    rooobb
    443 billets depuis
    Oct 12, 2010
    Rédigée le Apr 25, 2012 7:27 PM

    I think so. You may find the service manual in the internet, but given that you don't get even an error in the front panel (i.e. E01 meaning an HDD failure) I'm not sure what you can do about it. I've given a rapid read just to see if there is any hardware reset, but I didn't find it. You may try leaving unplugged for a long time in order to discharge the battery and have it reset, but I doubt it will solve anything. I'm sorry, that's all I can do, maybe someone from sony may have a better clue.


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  • Designer_avatar
    6 billets depuis
    Apr 21, 2012
    Rédigée le Apr 26, 2012 12:15 PM

    rooobb, thanks for all your help. I shall seek out an approved repair centre and go from there.


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  • rooobb
    rooobb
    443 billets depuis
    Oct 12, 2010
    Rédigée le Apr 26, 2012 2:02 PM

    If you want to spend some more time have a look at the service manual....


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  • Designer_avatar
    6 billets depuis
    Apr 21, 2012
    Rédigée le Apr 28, 2012 3:04 PM

    Hi Rob,

     

    After a week I have plugged the recorder back in and it will start, but only get as far as the welcome being displayed in the LCD. Also the reset sequence is still not working. Can you think of anything else to try or does taking it to a repair centre still stand?


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  • rooobb
    rooobb
    443 billets depuis
    Oct 12, 2010
    Rédigée le May 2, 2012 4:50 PM

    Just one more (maybe stupid) question: are you sure you don't have any problem in the connection or the cable with the tv? Is it connected via HDMI or SCART? Try to switch from the one you are using, change the cable or use a different socket. It seems very strange to me that the recorder starts without any error in the front panel but you get only a blank screen...although it's true that you should be able to reset it even without seeing anything


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  • Designer_avatar
    6 billets depuis
    Apr 21, 2012
    Rédigée le May 4, 2012 12:23 PM

    Hi rooobb,

     

    I have just taken the recorder to a Sony approved repair centre to get a fault estimate at the cost of £20. They have told me that the DVD drive and it's pcb are not working and need replacing for a cost of £154. So therefore as far as I am concerned the recorder is now kaput and it is time to go out and buy a new one.

     

    Thanks for all your help.


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  • rooobb
    rooobb
    443 billets depuis
    Oct 12, 2010
    Rédigée le May 4, 2012 3:34 PM

    I'm sorry and I agree that you cannot spend £154 for it. The only problem I see is that I didn't find in the market a dvd recorder as good as this one, it seems like they are disappearing. Sony doesn't produce them anymore (and the newer one, DC series, are not comparable with the HXD) and there is not a lot of choice in the market, maybe just panasonic but with very high price.


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